At Advanced Animal Care we strive to be a place that doesn’t turn anyone away and that our staff look forward to coming to work. We opened in December of 2008 as the area's first 24 hour animal hospital. AAC is family owned and we plan to stay that way. We have a lot of the benefits that a corporate practice would have and yet maintain the feel of a local organization.
The 24 hour schedule allows us to care for every patient from routine exams to overnight emergencies.
In 2019 we committed to being a place that has good culture. In fall of 2021 we were published on the front cover of PSI Vet magazine for having an amazing clinic culture.
Exciting things going on at AAC Richmond:
1) We recently went 80% to solar energy
2) We have been featured on the local news many times in the last 2 years for our interesting cases
3) We have an annual Awards Banquet to recognize all staff
4) We sponsor and attend local events in our community. In the last few years we have sponsored a local 5k, handed out halloween candy at surrounding elementary schools, gone to our community hospital and done puppy therapy for day shift and night shift and many more community outreach events!
From the receptionists to the techs to the doctor, everybody was so amazing! I have used this hospital for years now and I’ve never had anything except great care. My sister also uses them because they are so reliable! They have taken care of my dogs in the past. And now they are taking such great care of Hoops Dog! They were so sweet and loving towards him, and took such amazing care of him. All of the staff were so nice, took their time to explain things to me, and just gave him so much love! I will always go back to this hospital for my pet’s care!
The staff members at this hospital are wonderful !! They go above and beyond for their patients. Our dog Max, was at deaths door, they literally saved his life. Haley actually brought in her own dog to donate blood for a desperately needed blood transfusion , which is what was needed to kickstart our little guys road to recovery. He was loved and cared for by a genuinely caring and knowledgeable staff. If you want excellent care for your furbabies, bring them here !!!
I was visiting some family out of town when my dog needed to see a vet on a Saturday. Couldn’t get in anywhere but Advanced Animal Care, so we drove for an hour to Richmond. They took excellent care of my old gal and were nothing but kind and patient with her (even though she was not happy to be there). With an emergency exam, sedation, and three prescriptions, I expected a massive bill yet it was quite reasonable. It was a great experience in a stressful situation. I’m so grateful they were able to get my girl fixed up and on the road to recovery. I’d definitely go back here, but hope I never need to!
I had an emergency at 9:30 on a Tuesday night and they were able to get me right in! My vet tech that was with my cat was so sweet and treated my cat how I’d want her to be treated! I felt horrible having to leave my fur baby over night, but I knew she was in great hands! Also, the office seemed quite spacious, clean, and smelled good (surprisingly for a vets office). I would definitely recommend them and I will return for and future emergencies.
The staff is very kind, helpful and caring to all of my animals and myself. The Doctors give me my options for a plan of action against my problem at hand and we then move forward. Also the fact that they are available 365 days of the year 24 hours a day makes it great that they have my pets history and information available. I am glad to give them a 5 star rating based on the staff and care-concern they show for my pets.
I love taking my two German Shepherds Mina and Pepper here!! The staff is so nice and the doctors are incredibly smart and caring. I couldn’t ask for better care for my two dogs! I love that we have taken them there since they were puppies for all of their annual wellness exams but also we know they are open 24/7 for any emergencies that could happen! It’s nice to support a local family owned business too!
We are a Full Service Pet Hospital
Our pet hospital offers the following services for dogs and cats of all breeds, ages, medical conditions and lifestyles: